Terms & Conditions

Last Updated: 17th March 2025

Welcome to Grandeur Designz (“we,” “us,” or “our”). By accessing or using our website www.grandeurdesignz.com (the “Site”) and purchasing products (“Products”), you agree to comply with and be bound by these Terms and Conditions (“Terms”).  

  1. Definitions  

 “Agreement”: These Terms and any policies referenced herein.  

 “Customer,” “You,” “Your”: The person or entity using the Site or purchasing Products.  

 “Order”: A request to purchase Products through the Site.  

 

2.Ordering Process

1.Order Acceptance:

All Orders are offers to purchase subject to our acceptance. We reserve the right to cancel Orders for reasons including, but not limited to, Product availability, pricing errors, or suspected fraud.  You warrant that all information provided (e.g., delivery address, payment details) is accurate.

2.Custom Orders:  

Madetoorder or customized Products may require nonrefundable deposits and extended processing times.  

3.Pricing & Payment  

a.Currency: All prices are in Singapore Dollars (SGD) unless stated otherwise and include GST (Goods and Services Tax) where applicable.  

b.Payment Methods: We accept [list payment methods, e.g., credit/debit cards, PayPal].  

c.Payment Authorization: By submitting payment details, you confirm authorization to use the payment method. Failed payments may result in Order cancellation.  

4.Shipping & Delivery  

a.Delivery Areas: We currently deliver to Singapore only. International Customers are responsible for customs duties, taxes, and import regulations.  

b.Timelines: Estimated delivery dates are not guaranteed. Delays due to unforeseen circumstances (e.g., logistics, customs) do not entitle Customers to cancel Orders or claim compensation.  

c.Risk of Loss: Ownership and risk of damage/loss pass to you upon delivery.  

5.Returns, Refunds & Exchanges  

a.Returns Policy:  

    Returns are accepted within 14 days of delivery for unused Products in original packaging.  

    Custommade or clearance items are final sale.  

b.Defective/Damaged Products:  

c.Report defects/damage within 48 hours of delivery. We may offer replacements, repairs, or refunds at our discretion.  

c.&nbspRefund Process: Approved refunds will be issued to the original payment method within 14 business days.  

6.Warranties  

a.Manufacturer Warranties: Products may come with separate manufacturer warranties. Claims must follow the manufacturer’s instructions.  

b.Limitations: Warranties do not cover damage from misuse, accidents, or normal wear and tear.  

  1. Limitation of Liability  

 We are not liable for:  

   Indirect, incidental, or consequential damages (e.g., loss of profits).  

   Discrepancies in Product appearance due to screen settings or lighting.  

   Maximum liability is limited to the purchase price of the Product(s).  

  1. Intellectual Property  

 All Site content (logos, text, images) is owned by Grandeur Designz and protected under copyright and trademark laws. Unauthorized use is prohibited.  

  1. Privacy  

 Your use of the Site is governed by our [Privacy Policy], which complies with Singapore’s     Personal Data Protection Act (PDPA).

  1. Governing Law & Disputes  

These Terms are governed by Singapore law. Any disputes shall be resolved in Singapore courts.  

  1. Amendments  

 We may update these Terms at any time. Continued use of the Site after changes constitutes    acceptance.  

  1. Termination  

 We may suspend or terminate your access to the Site for violations of these Terms.  

  1. Contact Us  

For questions or concerns:  

Email: customer@grandeurdesignz.com